Business Analyst

Tripoint Solutions is seeking a Business Analyst to join our team. 

The Business Analyst is responsible for a wide range of tasks, including requirements gathering, business process mapping and improvement, meeting facilitation, writing, reviewing, and maintaining documentation, and stakeholder engagement. 

Location: This position will primarily work remotely but DC, Virginia, or Maryland residency required.

The successful candidate will be accountable to:

• Become an expert in application(s) understanding its features and functionality so that you can assist in the definition of new improvements, enhancements, and processes. 
• Interfacing with clients at multiple management levels to identify their business and software needs through formal and informal engagement; soliciting and helping determine business needs and interpreting them at a high level to document requests and requirements.
• Facilitate working meetings, ask probing questions to elicit requirements and understand the feedback to comprehend client responses to translate into documentable requirements. 
• Documenting business and technical solutions in a variety of formats including business cases, operational & functional requirements, user stories, use cases, business process diagrams, mockups, wireframes, test cases/workbooks, and/or any other method necessary to communicate a potential solution to clients.
• Clarifying functional requirements and functional design during development of solution. 
• Communicate clients requirements at various levels from high level to detailed. 
• Provide support for Developers, Testers, and clients in the creation and implementation of requirement stories. 
• Review and edit documentation written by developers or other business analysts. 
• Assist in the testing and validation of software implementations. 
• Develop and update software documentation, such as User Guides, Design Documents, and Release Notes. 
• Develop process analysis and standard operating procedures. 
• Provide process and system diagrams using available tools. 
• Organize, lead, and facilitate meetings to capture action items and meeting minutes. 
• Manage technical and functional projects while providing concise communication to internal and external clients. 
• Support the implementation and administration of commercial off-the-shelf (COTS) products such as SharePoint, Tableau, and Jira. 
• Conducting analysis on customer requests to identify the proper scope of a solution and help leadership and technical resources determine tools and services to accomplish the request 
• Working in project teams that develop software applications in a cloud environment; task coordination for developers to ensure that requirements are properly being interpreted and implemented according to client needs. 
• Process management, negotiating, influencing, and problem resolution.

Experience, Education & Training: 

• Bachelor's degree in a related field. 
• 2-5+ years of relevant experience. 
• Excellent communication and writing skills. 
• Creating system and user documentation for process analysis and improvement. 
• Ability to manage multiple high-visibility, time-sensitive projects at once and prioritize accordingly.

Clearance Requirements:

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for potential access to classified information. Accordingly, US Citizenship or Green Card is required.

About Tripoint Solutions

We are technology innovators, partnered with state-of-the-art providers, such as AWS, ServiceNow, and UiPath, to drive digital transformation in the federal space. TPS teams are bringing automation and data science into areas of the government that are crying out for fresh tech—making positive impacts felt by tens of thousands of users, countless citizens, and all six branches of the military each day. Our Agile teams are responsible for envisioning, launching, and operating the massive data systems and analytics platforms used to manage $14.5B in government procurements and $200B in military real estate assets globally. At TPS, we apply the power of cloud technologies to help the government think smarter and function better—for everyone.

TPS Company Values

• We value and respect each employee's dedicated work and unique contributions; as they directly impact who we are and what we do.  
• Your talent and innovative thinking bring leading-edge solutions to our customers.
• Our success is driven by the dedication of our employees.
• Employee-generated solutions have sustained our continued success and customer satisfaction

Benefit Offerings
Tripoint Solutions builds flexibility into health benefit plan choices, covers most of the monthly premiums, and helps employees build a career with impact through our generous professional development program.

We offer all full-time employees:

• Medical, Dental, Vision benefits with a national provider network 
• Flexible Spending and Health Savings Accounts (FSA & HSA)
• Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental
• Paid-time off (PTO)
• 11 paid holidays
• 401(k) Retirement Plan
• Eligibility to receive impact bonuses each quarter
• Referral Program
• Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
• Monthly transportation, parking, and cell phone service reimbursement

 
Tripoint Solutions is an Equal Opportunity Employer/Veterans/Disabled