ServiceNow Developer

Tripoint Solutions is seeking a ServiceNow Developer to support our federal customer.

This position is responsible for core configuration and technical expertise of a federal ServiceNow instance. You will work with a team dedicated to full life-cycle software development and should be able to develop, test, and de-bug ServiceNow software solutions. The successful candidate should have knowledge of a wide range of ServiceNow tools and modules and proven experience with UI principles and business logic.

Location: Remote work.  The selected candidate must be currently located in a state supported by Tripoint Solutions corporate offices: AL, DC, DE, FL, GA, IL, IN, LA, MD, MI, MN, MS, NC, NJ, OH, PA, SC, TN, TX, or VA.

The successful candidate will be accountable to:

• Participate in SDLC processes, designing and developing ServiceNow workflows and integrations.
• Analyze customer requirements and system specifications.
• Monitor application availability and server activity.
• Conduct reviews, tests, and documentation activities.
• Create advanced UI designs and respond strategically to vulnerabilities.
• Provide tier 3 support to the helpdesk team as needed.

Experience, Education & Training: 

• Bachelor’s degree in IT or related field.
• 5+ years in software development, with strong JavaScript, HTML5, CSS, and relational database skills.
• 3+ years of ServiceNow configuration and development experience (ITSM, ITOM, and App Development, scripting, etc.).
• Familiarity with Public Sector Digitial Services implementation.
• Proven expertise in implementing at least two ServiceNow modules, preferably ITSM and Change Management.
• Experience with REST/SOAP API integrations and troubleshooting network issues.
• Excellent communication skills, with the ability to convey technical concepts clearly.
• ServiceNow Certification

Clearance Requirements:

• A Federal Public Trust clearance is required.
• Applicants selected will be subject to a government security investigation.
• US Citizenship required.

About Tripoint Solutions

We are technology innovators, partnered with state-of-the-art providers, such as AWS, ServiceNow, and UiPath, to drive digital transformation in the federal space. TPS teams are bringing automation and data science into areas of the government that are crying out for fresh tech—making positive impacts felt by tens of thousands of users, countless citizens, and all six branches of the military each day. Our Agile teams are responsible for envisioning, launching, and operating the massive data systems and analytics platforms used to manage $14.5B in government procurements and $200B in military real estate assets globally. At TPS, we apply the power of cloud technologies to help the government think smarter and function better—for everyone.

TPS Company Values

• We value and respect each employee's dedicated work and unique contributions; as they directly impact who we are and what we do.  
• Your talent and innovative thinking bring leading-edge solutions to our customers.
• Our success is driven by the dedication of our employees.
• Employee-generated solutions have sustained our continued success and customer satisfaction

Benefit Offerings
Tripoint Solutions builds flexibility into health benefit plan choices, covers most of the monthly premiums, and helps employees build a career with impact through our generous professional development program.

We offer all full-time employees:

• Medical, Dental, Vision benefits with a national provider network
• Flexible Spending and Health Savings Accounts (FSA & HSA)
• Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental
• Paid-time off (PTO)
• 11 paid holidays
• 401(k) Retirement Plan
• Eligibility to receive impact bonuses each quarter
• Referral Program
• Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications
• Monthly transportation, parking, and cell phone service reimbursement

 
Tripoint Solutions is an Equal Opportunity Employer/Veterans/Disabled